On-line shoppers miss the sensory experience of being in a store. They can’t hear the retro lounge music or smell the rosemary and thyme candles. They can’t catch that vintage piece that just arrived. They aren’t there to overhear amusing local gossip or hear Richard exclaiming that this “would be fabulous in your home darling”. They can’t even enjoy a cup of coffee while sifting through drapery or upholstery fabric. There’s nothing wrong with shopping on-line when you are buying widgets but when it comes to interiors, one really has to see and feel the quality and level of service. .